ADDITIONAL SHIPPING INFORMATION
We use USPS and FedEx for all online orders and checkout through our shopping cart. Rates are discounted. For USA PO Box and APO addresses, FedEx requires a physical address. We will change online orders to USPS for the same shipping amount to accommodate these special cases.
We are happy to accept international orders. We make export shipments every day of the week. We may require some additional information from you before your shipment is made. Therefore, our same-day shipping time does not apply to international orders. If you are in a hurry, please make a note on your order or contact us by phone or email. Local duty, taxes and brokerage fees, if any, are the responsibility of the customer. We cannot quote these. Due to contractual obligations, we may not be able to ship some products to specific countries. Contact us for details.
Our shipping calculator will give you an estimate of your actual shipping charges using product weights. Select the item(s) you want by clicking the “Add to Cart” button. Proceed to the shopping cart. After entering your zip code you will be able to access to the shipping calculator. You can choose from different service options and compare charges in the checkout process before submitting your order.
Every order will be shipped as soon as possible. However, Chefstemp does not guarantee arrival dates. FedEx does guarantee the shipping charges on 2nd Day and Next Day services. If they don’t make it on-time, we can refund you the shipping charge.