Please watch our tutorial video to ensure you’re following the correct Wi-Fi setup process: How to Pair Your ProTemp S1 with Bluetooth and Wi-Fi | Step-by-Step. Confirm the Wi-Fi icon on your S1 screen is solid (not flashing). A missing icon indicates Wi-Fi is off, while a flashing icon suggests an unstable connection.

1. Check App Permissions: Make sure the ChefsTemp app has all required permissions—especially location access—permanently enabled on your device. Otherwise, you’ll need to reconnect each time you exit and reopen the app.

2. Check Wi-Fi Settings: Ensure your Wi-Fi is on a 2.4GHz network. If 5GHz Wi‑Fi only, simply create a guest 2.4GHz Wi‑Fi network in the router app, making it easier for smart devices to join.

3. Password and SSID: Use the orange magnifying glass to auto-detect the SSID, and double-check that the Wi-Fi password is entered correctly, as spell-check may alter it.

4. Router Settings: Disable fast roaming (e.g., 802.11r) on your router, as it may prevent the S1 from connecting.