CHEFSTEMP SUPPORT

The ambient temperature is not correct.

The ProTemp S1 is designed to replace the original grill thermometer, providing reference temperature data. Since temperature differences within various areas of the grill/smoker can be significant, sometimes varying by over 100°F, we recommend installing the ProTemp S1 in the original thermometer port for more accurate readings.

If your grill/smoker does not have a thermometer port, you may need to create one and position the ambient probe of ProTemp S1 closer to the meat for more accurate temperature measurements.

If there are still issues, please contact our customer service via phone or email for support.

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