When charging your probe on the ProTemp 2 Plus Stand, the colored battery icon on the screen will display an animation. Once fully charged, the icon will disappear, indicating the probe is ready for at least 30 hours of use. If you are not sure if the probe has been fully charged or if it is unable to be charged, please go to My Connections>>My Paired Probes>>Tap it to check its battery.
If your probe is equipped with a metal number chip, it is recommended to remove it before charging. If the metal number chip comes into contact with the metal contacts in the charging slot, it may prevent the probe from charging properly.
If the probe isn’t charging properly, please try the following:
- Clean the remaining grease on the probe before charging.
- Restart the Stand, then place the probe in another slot to charge it. (Both the front and back slots can be used to charge the probe.)
- Adjust the metal plate in the Stand’s charging slot to ensure proper contact with the probe: Fix Your Plus Charging Stand: Solve Loose Contact Issues Fast!
If the issue persists, please take out the probe from Stand, download the LightBlue app and check if “Probe” appears in the device list. Each charged probe should display as a separate entry.
