CHEFSTEMP SUPPORT

My fan won't stop after it reaches the target temperature.

Please confirm that the firmware on your S1 and Breezo Fan has been upgraded to the latest version. Also, make sure the app is up to date. After the firmware update, we recommend deleting all devices and reconnecting to check for any issues. How to Update Firmware on ProTemp S1 & Breezo Fan | Step-by-Step Guide

❤️For best results, we recommend keeping the top vent nearly closed and allowing the Breezo fan to add the necessary air to maintain your desired temperature. Opening the top vent too much can lead to overshooting your target temperature, especially at lower temperatures used for smoking. For higher-temperature grilling, such as searing, you may open the vent slightly more to accommodate the increased airflow needs. These settings work well across various grill sizes.

A connected meat probe alone does not confirm that Breezo is communicating with the S1 or ProTemp 2 Plus Stand. If the fan continues at full speed after the control temperature reaches the target, record the target, the ambient reading used for control, the fan behavior, and the controller connection status. Send a fresh error log. If you unplugged the fan after the problem began, include that sequence so support can interpret later disconnection events correctly.

Please see our video instructions on:
1. How to Master Temperature Control on Big Green Egg or Kamado Joe with ProTemp S1 & Breezo
2. Adjusting Exhaust Vent & Damper for Perfect Grill Temps | ProTemp S1 & Breezo

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