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Bluetooth won’t connect/Bluetooth connection is stuck on C-1.

CHEFSTEMP SUPPORT

Bluetooth won’t connect/Bluetooth connection is stuck on C-1.

If your S1 is unable to connect to Bluetooth or is stuck on C-1 during pairing, please follow these steps to resolve the issue:

1. Check App Permissions: Make sure the ChefsTemp app has all required permissions—especially location access—enabled on your device.
2. Clear Existing Connections: Ensure all previous connections are removed from the ChefsTemp app. Then, reconnect by following our tutorial video: How to Pair Your ProTemp S1 with Bluetooth and Wi-Fi | Step-by-Step
3. Reset the S1: Press the RESET button next to the charging port.
4. Test with LightBlue App: If the issue persists, download the LightBlue app and check for “ProTemp S1 Base” in the device list.

If there are still issues, please contact our customer service via phone or email for support.

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