To ensure a successful firmware update for your Breezo V2 fan, please follow the steps outlined in this video: Firmware Update Guide. Please also make sure your app is updated to the latest version.
Here's a step-by-step checklist that may help:
- Use the original charger to power the fan.
- Turn on and run the fan.
- Open the app and go to the firmware update section. If an update is available, proceed with the upgrade.
- After the update completes, fully close the app and reopen it.
- Return to the firmware page to confirm the update was successful.
If it still shows the old version, log out of your app account, log back in, then retry the update. Can you also confirm whether you can control the fan via the mobile app? If yes, please try the firmware update again after confirming connectivity.
If the issue persists:
- Try resetting the S1 unit.
- Disconnect and reconnect the S1 unit.
Important: If you purchased your Breezo before April 8 (2025), it is a V1 model and doesn't support firmware updates. You can continue using it normally without updating.
Different Breezo V2 production batches can use different firmware version numbers. Comparing your version number with another owner's number alone does not establish whether an update is required. Check the update offered for your exact fan generation in the ChefsTemp app. If the version discrepancy or update message is still unclear, send support a screenshot of the version and message, your fan model, and purchase details.
Let me know how it goes, or if you'd like help walking through any steps—I'm here for you!
