If the oven has strong sealing, it may affect the emission of probe signals. Please move the stand to a better signal location to receive the signal emitted by the probe, and test whether the base can receive Wi-Fi signals properly.

If the problem cannot be solved, please refer to the following steps:

Delete current connections: Please ensure you’ve deleted all existing connections in the app.
Restart the device: After deleting connections, turn off the stand completely, and then restart it.
Re-Pair from the beginning: Once you’ve restarted, try to pair it again from the beginning.