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Pre-Order Questions

If you have any questions, please contact our support team at [email protected] or consult our ChefsTemp AI Bot for assistance.

Yes. Our latest Black Friday discount code BF25 is now live. Use it to get 25% off all products in November! Come join our Facebook group to connect with others, share tips, and see how everyone’s having fun with ChefsTemp!

Yes. This upgraded version probe offers the same functionality as the Regular probe and is fully compatible with all ChefsTemp devices—including ProTemp S1, ProTemp Plus, and ProTemp 2 Plus. It also charges seamlessly with the 4-in-1 Charger.

Totally get it—there’s nothing like the confidence of a seasoned grill master 🔥. But the ProTemp S1 isn’t about replacing skill—it’s about giving you more freedom. With everything wireless, you can monitor your cook from inside or even while running errands. No more standing in the cold or doing midnight temp checks. Paired with the Breezo fan and a wireless probe, it keeps temps rock steady. Think of it less like “rookie stuff” and more like a smart upgrade to your already sharp instincts. After all, even pros deserve a break.

Yes, the probe is safe for use in a conventional oven. However, do not use it in a microwave, pressure cooker, or steam oven.

No—accounts for our official website (ChefsTemp.com) and the ChefsTemp app are not automatically connected. To access both platforms, you’ll need to register separately. You may use the same email address for both accounts.

Please select the code that best suits your order, as only one discount code may be applied per purchase.

No need if your grill has an analog thermometer—just replace it. If there’s no hole (like on some offset smokers), you can drill one. Just skip drilling on ceramic grills.

The ProTemp Plus Series is built for reliable outdoor performance, featuring a durable stand with IP55 water resistance and a fully waterproof probe rated IP68. It performs well even in rainy conditions—ideal for extended BBQ sessions, rain or shine. However, for the best results and long-term durability, we recommend avoiding direct exposure to heavy rain during outdoor use. A covered cooking area or light shielding can help protect the device while maintaining accurate readings.

Breezo Fan is not waterproof. Please ensure it stays dry at all times. Water exposure may cause malfunction or permanent damage, so handle with care around liquids.

The 4-in-1 Charger is designed to charge multiple wireless probes simultaneously, but it does not have the capability to pair the probes.

The difference between the regular and mini probes for the ProTemp Plus lies in their size and diameter. The mini probe is specifically designed for cooking smaller cuts of meat, making it more versatile for different cooking needs. Both probes are coated with heat-resistant Zirconia metal and offer the same level of accuracy (±0.9°F or ±0.5°C) and temperature range. For more details, you can visit the ProTemp Plus Probe product page.

  • Regular Probe: Size: 125×28×7 mm (4.92×1.10×0.27 inches), Diameter: 0.236 inch (6 mm)
  • Mini Probe: Size: 95×28×7 mm (3.74×1.10×0.27 inches), Diameter: 0.216 inch (5.5 mm)

For optimal performance and longevity, we recommend placing both the S1 thermometer and the Breezo control fan in environments where the temperature stays within safe operating limits.

  • Minimum temperature: Avoid prolonged exposure below 50°F (10°C), as this may significantly reduce battery life and affect overall functionality.
  • Maximum temperature: The fan is heat-resistant up to 302°F (150°C), while the S1 thermometer is rated for up to 140°F (60°C).

Given that winter temperatures can dip below the recommended minimum, and high-heat cooking zones may exceed safe limits, we advise using the product in a protected or temperature-controlled setting to ensure reliable operation. Proper placement and shielding will help extend the life of your device and maintain accurate performance.

The Breezo fan has two USB-C ports designed to ensure connection with different devices and functionalities for different purposes:
– One USB-C Port: This is used to connect the fan to a power source (via the USB-A to USB-C cable) to supply power for its operation.
– Second USB-C Port: This is specifically designed for connecting the fan to the ProTemp 2 Plus thermometer (via the USB-C to USB-C cable). This connection allows the fan to work in sync with the thermometer for precise temperature control.

Kindly note that the 4-in-1 Charger’s package does not include a power adapter or charging cable, as the Charger supports any Type-C connection.

Please note that the fan itself is designed to withstand temperatures of up to 302°F (150°C). For safe and reliable operation, we recommend keeping the fan within this range during use. Alternatively, you may use a compatible Breezo mounting kit to position the fan at a safe distance from the grill.

We’re sorry for any concern caused by the delay in your package delivery. According to our records, USPS may have rerouted your package to another state, but it remains on track for delivery to your address. Please allow a few more days for it to arrive. We’re actively monitoring its progress and will continue to ensure it reaches you as smoothly as possible.

If you notice any unusual updates or issues with your shipment, please don’t hesitate to contact us at [email protected]—we’ll be happy to investigate and assist.

Just a quick note: the “60 seconds” refers to how long it takes to receive the code, but each code remains valid for 10 minutes. If you click “Send Code” multiple times within a short period, it may cause older and newer codes to mix up, making it harder to enter the correct one.

We recommend waiting for the code and using it promptly without requesting another too quickly. Please also check your spam or junk folder, as sometimes the email containing the code can be incorrectly flagged. If you still encounter the problem, please provide us with the email address you registered with the ChefsTemp app.

  • If you have any questions or concerns, please feel free to call us at +1 (559) 563-8838, Monday to Friday, 8:00 AM–5:00 PM (PST/PDT).
  • You can also reach ChefsTemp Customer Support at [email protected]—a human agent will review your message and respond within 24 hours, Monday to Friday. Please note that replies may take slightly longer on weekends or holidays.

No, the Breezo Fan is only compatiable with ProTemp S1 and ProTemp 2 Plus Series, not compatiable with 1st generation – original ProTemp Plus.

Thanks for your interest. The ProTemp S1 fits the Weber Summit Kamado. Remove the analog gauge and replace it with the Universal version. Don’t drill holes in a ceramic grill. If our answer hasn’t resolved your issue, please join our Facebook community group and post your questions there—we’re confident they’ll be addressed quickly: https://www.facebook.com/groups/chefstempofficial!

ProTemp 2 Plus needs to be shipped from overseas, and a certain shipping fee will be charged for this product. Our other products (except for some accessories) will not be charged for shipping to a US address. Thanks for your understanding.

Please choose ProTemp S1 BGE version instead of Universal version. The ProTemp S1 BGE version is specifically made for Big Green Egg grill and other grills with smaller gauge holes like Primo Oval XL, this version has a thinner base stem diameter of 4.1 mm (0.16 inches).

If you’re having trouble placing an order, try refreshing the page, switching browsers, or using a different device. If the issue persists, please share relevant screenshots, and we’ll resolve it promptly. We recommend registering and logging into our website before ordering to receive a confirmation email upon successful payment.

The Breezo Fan is specifically designed for charcoal grills. If you are using a pellet or gas grill, you likely don’t need it. The temperature-controlling fan works by automatically managing air intake, saving you the time and effort of frequent adjustments. Additionally, it helps maintain a steadier ambient temperature and keeps it closer to your target temperature for more consistent cooking results.

The purpose of creating an account is to facilitate seamless usage of the device among family members through a single account. Additionally, registering an account enables access to cloud storage services.

Our product utilizes Wi-Fi for cloud data transmission, ensuring seamless connectivity and allowing users to access their temperature data remotely. This is the unique aspect of our thermometer that sets it apart from other Bluetooth-based wireless meat thermometers. To maintain access to cloud data features, account registration is necessary.

Please rest assured that we prioritize the privacy and security of our customers’ personal information. We have stringent measures in place to ensure that your data remains confidential and is not disclosed to any third parties. And our app will not send advertising messages.

Thanks for your interest. Please order the universal version of ProTemp S1 for Kamado Joe. This model has a base stem diameter of 7.8 mm (0.3 inches) and is compatible with most grills and smokers. It’s ideal if your grill’s gauge hole is approximately 0.3 inches or larger.

The Breezo Fan should replace your smoker’s vent system. Locate the vent on your smoker and, if it has an existing opening or hole, position the Breezo Fan to block it, sealing any gaps with high-temperature tape. You can also check the product description above for common models and recommended mounting methods.

The main difference lies in the probe thickness. The BGE Version features a thinner base stem diameter of 4.1 mm (0.16 inches), specifically designed for Big Green Egg grills and other models with smaller gauge holes, such as the Primo Oval XL. In contrast, the Universal Version is compatible with most grills and smokers.
Note: For Primo XL grills, since the thermometer hole size may vary by production year, we recommend measuring the hole diameter before purchasing the ProTemp S1 to ensure a proper fit.

Thanks for your question! The ProTemp S1 is equipped with built-in rechargeable lithium batteries, offering up to 40 hours of use via Wi-Fi or up to 300 hours with Bluetooth. It charges easily using the included USB-C cable. The main unit is removable from the base, allowing flexible placement and convenient charging.

At ChefsTemp, we stand behind every product with a standard one-year warranty—giving you peace of mind with every purchase. If your device experiences any issues, simply contact us and we’ll promptly arrange a replacement.

No need to send anything back or wait for repairs. Just sit back, relax, and your new unit will be on its way. Once it arrives, you can dispose of the defective unit according to local regulations. It’s that easy.

We’re committed to supporting our customers—rain or shine, from first use to final cook. Come join our Facebook group to connect with others, share tips, and see how everyone’s having fun with ChefsTemp!
https://www.facebook.com/groups/chefstempofficial

Breezo V2 features built-in remote firmware update capability, allowing seamless future updates when needed.

The S1 5.5″ Special Edition features a longer probe (5.5 inches / 140mm) compared to the Universal Version, while maintaining the same base stem diameter of 7.8 mm (0.3 inches). This extended length is ideal for grills or smokers with deeper internal spaces—such as the Old Country Gravity Fed smoker—where the thermometer needs to reach closer to the food for more accurate readings.

The additional Base of ProTemp S1 is currently not eligible for discounts, while the discount codes can be used for other products.

  • All our items are eligible for a 15% discount using the code chefstemp15.
  • You can also use the discount code 20NEW for all other products, except for the additional Base of ProTemp S1.

Thanks for choosing ChefsTemp. Come join our Facebook group to connect with others, share tips, and see how everyone’s having fun with ChefsTemp!

The Breezo Fan does not have a built-in battery to charge. You need to power it using a power bank or connect it to a power source by using the included power adaptor and cables.

Good question! The ProTemp S1 does more than just read dome temp. We use platinum sensors for 10x accuracy over analog, a long stem to get closer to grate level, and a temp compensation function in the app. Our tests show just a 3-5°F difference from a wired grate-level probe in Kamado grill before app compensation.

No. The ProTemp S1 does not include the Wireless Probe or Breezo Fan, so you need to buy them separately at your own discretion.

Yes. The Breezo Fan is not included in the package of ProTemp S1 or ProTemp 2 Plus, so you need to purchase it separately.

Made to Fit Most Smokers:

Models that fit directly with the Kamado Mounting Plates(package included): Kamado Joe Classic II, Kamado Big Joe III, Primo XL 400 grill,Pit Barrel Cooker, Pit Boss Kamado , Cypress Ceramic Kamado Bayou Classic grill, Big Green Egg, vision grills Series classic,Primo Oval large, Primo smoker, Pit Boss ceramic kamado,Broil King Keg 2000
Models that fit directly without any adapters: Weber Summit Kamado, Weber Smokey Mountain, Backwoods Chubby 3400
Smokers that have round vent holes: Use one vent holes to insert the Breezo Fan,cover the other holes with high temperature flue tape(package included) : komodo kamado, Char-Griller Offset Smoker,Broil King Keg 5000, CharGriller Akorn cooker
Others solutions: Drill a 1.25-inch hole to which you can directly attach the Breezo fan and use high temperature flue tape to cover any gaps.
For big offerset smokers: You could cut a stainless steel plate to fit the opening in your smoker and then drill a 1.25″ hole in it in which to attach the Breezo through
For Weber Kettle: See instruction video here : https://www.youtube.com/watch?v=s_JR379c4-c&t (You need to drip a 1.25″ hole to install the Breezo)

Please check this video: https://www.youtube.com/watch?v=dEY4eFH4tXw. If you do a search about ProTemp S1 Weber Kettle on YouTube, there are lots of reviews. However, we are going to launch a new conversion kit for Breezo fan without drilling a hole. Please join our Facebook group and stay tuned!

Yes, it does. Some of our customers said as below: the S1 plus the Breezo fan is the business with the 360. I plug both intakes on the left, the front on the right and Breezo connected to the back right intake with the right exhaust closed. I put the Breezo to the back to keep everything out of my way in the front. Paired with a fire basket with tightly packed charcoal and I’ve got easily over 8 hours.

Come join our Facebook group to connect with others, share tips, and see how everyone’s having fun with our product: https://www.facebook.com/groups/chefstempofficial!

Thanks for your question! This depends on your Grill model. Please check below:

1. Models that fit directly with the Kamado Mounting Plates (package included): Kamado Joe Classic II, Kamado Big Joe III, Primo XL 400 grill, Pit Barrel Cooker, Pit Boss Kamado, Cypress Ceramic Kamado Bayou Classic grill, Big Green Egg, vision grills Series classic, Primo Oval large, Primo smoker, Pit Boss ceramic Kamado, Broil King Keg 2000.
2. Models that fit directly without any adapters: Weber Summit Kamado, Weber Smokey Mountain, Backwoods Chubby 3400 Smokers that have round vent holes: Use one vent holes to insert the Breezo Fan, cover the other holes with high temperature flue tape (package included) : Kamado and Char-Griller Offset.
3. Smoker, Broil King Keg 5000 and CharGriller Akorn cooker.
4. Others solutions: Drill a 1.25-inch hole to which you can directly attach the Breezo fan and use high temperature flue tape to cover any gaps.
5. For big offerset smokers: You could cut a stainless steel plate to fit the opening in your smoker and then drill a 1.25″ hole in it in which to attach the Breezo through.
6. For Weber Kettle, please see instruction video here (You need to drip a 1.25″ hole to install the Breezo) : https://www.youtube.com/watch?v=s_JR379c4-c&t

The ProTemp S1 comes in 3 versions: the Universal Version, the BGE (Big Green Egg) Version, and the 5.5” Special Edition. Your choice depends on the size of the gauge hole on your grill or smoker.

  • Universal Version: This model has a base stem diameter of 7.8 mm (0.3 inches) and is compatible with most grills and smokers, including Weber, Kamado Joe (except Big Green Egg), drum, offset, and kettle grills. It’s ideal if your grill’s gauge hole is approximately 0.3 inches or larger.
  • BGE Version: Designed specifically for Big Green Egg grills or other grills with smaller gauge holes like Primo Oval XL, this version has a thinner base stem diameter of 4.1 mm (0.16 inches). It’s perfect for Big Green Egg, Primo Oval XL, or similar grills with smaller ports (For the Primo XL series, since the thermometer hole diameter may vary depending on the production year, it is recommended to measure the diameter of the thermometer hole before purchasing the ProTemp S1).
  • 5.5” Special Edition: Its base stem diameter is the same as the Universal Version, at 7.8 mm (0.3 inches), but its stem length is longer, at 5.5 inches, making it suitable for devices where the thermometer is farther from the food, like the Old Country Gravity Fed smoker.

Please measure the diameter of your grill’s existing thermometer port to ensure the best fit. If the hole is 7.8 mm (0.3 inches) or larger, the Universal Version is suitable. For smaller holes, such as those on a Big Green Egg, choose the BGE Version.

For installation, the ProTemp S1 easily replaces your existing analog gauge by loosening the fixing nut and inserting the S1 through the hole. If your device doesn’t have an existing gauge, you may need to drill a hole to install it (avoid drilling ceramic grills). How to Install the ProTemp S1 on Different Grills or Smokers

If my answer hasn’t resolved your issue, please join our Facebook community group and post your questions there—we’re confident they’ll be addressed quickly. Happy grilling!

Yes, sure. You can use the ProTemp S1 on a gas cooker or grill.

Yes, you can monitor up to 3 ProTemp S1 units within one app. With just a simple swipe on the screen, you can easily switch between different devices.

Good question! This is one of ProTemp S1’s standout features! You can pair a single Main Display Unit with multiple Base Units. This is especially useful for large grills or multi-zone setups, allowing you to mount Base Units in different locations while saving on additional display costs.

The ChefsTemp Breezo Fan is designed for precise temperature control in charcoal grills, smokers, and cookers, automating airflow to maintain your desired cooking temperature. It is not necessary for pellet or gas grills, as it is specifically tailored for charcoal-based systems. The Breezo Fan is highly versatile and compatible with most charcoal grills and smokers. Below is a list of common models and installation methods:

1. Models with Included Mounting Plates (No Additional Mounting Kit Required): For these models, the Breezo Fan can be installed directly using the two Kamado-style mounting plates included in the package. Simply replace the existing vent system by positioning the Breezo Fan over the vent and sealing any gaps with the provided high-temperature flue tape. Including:

Kamado Joe Classic II, Kamado Big Joe III
Primo XL 400 Grill, Primo Oval Large, Primo Smoker
Pit Barrel Cooker
Pit Boss Kamado, Pit Boss Ceramic Kamado
Cypress Ceramic Kamado Bayou Classic Grill
Big Green Egg
Vision Grills Series Classic
Broil King Keg 2000

2. Models with Direct Fit (No Adapters Needed): For these models, the Breezo Fan can be inserted directly into the existing vent opening, and any additional vent holes should be sealed with high-temperature flue tape (included). Including:

Weber Summit Kamado
Weber Smokey Mountain
Backwoods Chubby 3400

3. Smokers with Round Vent Holes: For these models, simply insert the Breezo Fan into one of the round vent holes and cover any remaining holes with the included high-temperature flue tape. Including:

Komodo Kamado
Char-Griller Offset Smoker
Broil King Keg 5000
Char-Griller Akorn Cooker

4. Other Solutions:

  • For grills or smokers without a suitable vent opening, you can drill a 1.25-inch hole to attach the Breezo Fan directly, then seal any gaps with high-temperature flue tape.
  • For large offset smokers, consider cutting a stainless steel plate to fit your smoker’s opening, then drill a 1.25-inch hole to attach the Breezo Fan.
  • For Weber Kettle grills, a 1.25-inch hole must be drilled for installation. You can refer to our instructional video for guidance: https://www.youtube.com/watch?v=s_JR379c4-c&t.

5. Mounting Kit Requirements: In most cases, the included Kamado-style mounting plates and high-temperature flue tape are sufficient for installation. However, for specific setups, an optional Breezo Fan Mounting Kit may be required.

To determine if you need a mounting kit($13.99–$18.99), please check the vent or port size on your grill or smoker. If your device is listed above under direct-fit or Kamado mounting plate-compatible models, no additional mounting kit is necessary. For other setups, we recommend measuring the vent opening or consulting with us directly to ensure the correct fit.

  • 0.75″ Threaded Mounting Kit: Designed to screw into a 0.75″ (19 mm) ball valve.
  • 1″ Threaded Mounting Kit
  • 1.18″ Universal Mounting Kit: Fits factory-installed ports measuring 1.18″ (30 mm) in diameter.
  • 1.5″ Threaded Mounting Kit: Designed to screw into a 1.5″ (38 mm) ball valve, suitable for OCGF Smokers.
  • 2″ Threaded Mounting Kit: Designed to screw into a 2″ (50.8 mm) ball valve, suitable for OKJ Bronco.

If the listed answers haven’t addressed your concerns, please join our Facebook community group and post your questions there—we’re confident they’ll be addressed quickly!

https://www.facebook.com/groups/chefstempofficial

The Base Unit of ProTemp S1 is fully waterproof. However, the Main Display Unit is rated IP54, which means it can resist light splashes but should not be exposed to heavy rain or submerged in water. On rainy days, please cover the Main Unit or bring it indoors to avoid potential damage.

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