Please feel free to contact ChefsTemp Customer Support at [email protected] or call +1(559)563-8838. Our human agent will review promptly and reply to your email within 24 hours.

Absolutely! It’s designed to be incredibly user-friendly, with wireless connectivity to eliminate tangled wires and keep your cooking area neat. ChefsTemp makes barbecuing simple and stress-free.

No, the Breezo Fan is only competible with ProTemp S1 and ProTemp 2 Plus , not compatiable with 1st generation – ProTemp Plus.

Thanks for your interest. The ProTemp S1 fits the Weber Summit Kamado. Remove the analog gauge and replace it with the Universal version. Don’t drill holes in a ceramic grill.

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ProTemp 2 Plus needs to be shipped from overseas, and a certain shipping fee will be charged for this product. Our other products (except for some accessories) will not be charged for shipping to a US address.

Please choose ProTemp S1 BGE version instead of Universal version. The ProTemp S1 BGE version is specifically made for Big Green Egg and Primo XL Oval.

If you’re having trouble placing an order, try refreshing the page, switching browsers, or using a different device. If the issue persists, please share relevant screenshots, and we’ll resolve it promptly. We recommend registering and logging into our website before ordering to receive a confirmation email upon successful payment.

The Breezo Fan is specifically designed for charcoal grills. If you are using a pellet or gas grill, you likely don’t need it. The temperature-controlling fan works by automatically managing air intake, saving you the time and effort of frequent adjustments. Additionally, it helps maintain a steadier ambient temperature and keeps it closer to your target temperature for more consistent cooking results.

The purpose of creating an account is to facilitate seamless usage of the device among family members through a single account. Additionally, registering an account enables access to cloud storage services.

Our product utilizes Wi-Fi for cloud data transmission, ensuring seamless connectivity and allowing users to access their temperature data remotely. This is the unique aspect of our thermometer that sets it apart from other Bluetooth-based wireless meat thermometers. To maintain access to cloud data features, account registration is necessary.

Please rest assured that we prioritize the privacy and security of our customers’ personal information. We have stringent measures in place to ensure that your data remains confidential and is not disclosed to any third parties. And our app will not send advertising messages.

Thanks for your interest. Please order the universal version of ProTemp S1 for Kamado Joe.

The primary difference is the probe thickness. The BGE version has a thinner probe to better suit Big Green Egg grills, while the Universal version works well with almost all other grills and smokers.

Thanks for your interest. The ProTemp S1 features built-in rechargeable lithium batteries, offering up to 40 hours of use with Wi-Fi or 300 hours with Bluetooth. Charge via the included USB-C cable. The main unit with rechargeable battery could be removed from the base unit.

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At ChefsTemp, we offer a one-year warranty on all our products, ensuring peace of mind with your purchase. If you encounter any issues with your device, please contact us anytime, and we’ll promptly provide a solution or arrange a replacement if the product is damaged.

Breezo V2 features built-in remote firmware update capability, allowing seamless future updates when needed.

Compared to the Universal Version, the special version has a longer probe with a length of 5.5 inches (140mm). For some grills with larger internal spaces, this helps the probe to be closer to the food to obtain accurate data.

The ProTemp 2 Plus and the additional Base of ProTemp S1 is currently not eligible for discounts, while the discount codes can be used for other products.

The Breezo Fan does not have a built-in battery. You need to power it using a power bank or connect it to a power source.

Good question! The ProTemp S1 does more than just read dome temp. We use platinum sensors for 10x accuracy over analog, a long stem to get closer to grate level, and a temp compensation function in the app. Our tests show just a 3-5°F difference from a wired grate-level probe in Kamado grill before app compensation.

No. The ProTemp S1 does not include the Wireless Probe or Breezo Fan, so you need to buy separately at your own discretion.

Yes. The Breezo Fan is not included in the package of ProTemp S1 or ProTemp 2 Plus, so you need to purchase it separately.