If your S1 is unable to connect to Bluetooth or is stuck on C-1 during pairing, please follow these steps to resolve the issue:

1.Check App Permissions: Verify that the ChefsTemp app has all necessary permissions, including location access, enabled on your device.
2.Clear Existing Connections: Ensure all previous connections are removed from the ChefsTemp app. Then, reconnect by following our tutorial video:

3.Reset the S1: Press the RESET button next to the charging port. Watch this video for guidance:

4.Test with LightBlue App: If the issue persists, download the LightBlue app and check for “ProTemp S1 Base” in the device list. If it’s not visible, the S1’s Bluetooth function may be faulty.