If you encounter issues adding items to the cart or placing an order, please first check whether the product page has fully loaded. Click on the product thumbnails and confirm whether the images switch normally.

  • If the images switch correctly, the page has fully loaded, and the add‑to‑cart or checkout process should function properly.
  • If the images do not switch, please refresh the page in a stable network environment, try a different browser, or use another smart device.
  • If the issue persists, please contact our Support Team with the relevant screenshots, and we’ll resolve it promptly. Thank you!

We also recommend registering and logging into our website before placing an order to ensure you receive a confirmation email once your payment is successfully completed.