The 4-in-1 Charger is designed to charge multiple wireless probes simultaneously, but it does not have the capability to pair the probes.

We’re sorry for any concern caused by the delay in your package delivery. According to our records, USPS may have rerouted your package to another state, but it remains on track for delivery to your address. Please allow a few more days for it to arrive. We’re actively monitoring its progress and will continue to ensure it reaches you as smoothly as possible.

If you notice any unusual updates or issues with your shipment, please don’t hesitate to contact us at [email protected]—we’ll be happy to investigate and assist.

For optimal performance and longevity, we recommend placing both the S1 thermometer and the Breezo control fan in environments where the temperature stays within safe operating limits.

• Minimum temperature: Avoid prolonged exposure below 50°F (10°C), as this may significantly reduce battery life and affect overall functionality.
• Maximum temperature: The fan is heat-resistant up to 302°F (150°C), while the S1 thermometer is rated for up to 140°F (60°C).

Given that winter temperatures can dip below the recommended minimum, and high-heat cooking zones may exceed safe limits, we advise using the product in a protected or temperature-controlled setting to ensure reliable operation. Proper placement and shielding will help extend the life of your device and maintain accurate performance.

The Base Unit of ProTemp S1 is fully waterproof. However, the Main Unit has an IP54 rating, which provides limited protection against dust and splashing water. Please avoid exposing the unit to water. For enhanced protection, we recommend installing the optional ProTemp S1 Waterproof Silicone Protective Cover (sold separately).

The S1 has a large 6000mAh built-in rechargeable battery designed for constant Wi-Fi use. Unlike Bluetooth-only devices, Wi-Fi consumes much more power, resulting in ~40 hours of real-world runtime. This larger battery provides better portability without needing constant charging.

Please note that the fan itself is designed to withstand temperatures of up to 302°F (150°C). For safe and reliable operation, we recommend keeping the fan within this range during use. Alternatively, you may use a compatible Breezo mounting kit to position the fan at a safe distance from the grill.

Yes, the probe is safe for use in a conventional oven. However, do not use it in a microwave, pressure cooker, or steam oven.

No—accounts for our official website (ChefsTemp.com) and the ChefsTemp app are not automatically connected. To access both platforms, you’ll need to register separately. You may use the same email address for both accounts.

Please select the code that best suits your order, as only one discount code may be applied per purchase.

Simply connect it to a 5V2A power adapter and a Type-C charging cable (adapter and cable are not included) for effortless charging.

• When the Charger is successfully connected, the red indicator light next to the Type-C socket will light up.
• When the probe is charging, the blue indicator light above the probe will light up. Generally, a probe without power will be fully charged after 10-15 minutes. When the probe is fully charged, the blue indicator light will turn off.
• If there is a short circuit in the charging case, charging will immediately stop, and all four blue indicator lights will flash. Please reconnect the charging cable and reinsert the probe to resume charging.