CHEFSTEMP HELP CENTER
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Browse all FAQs →My fan is unable to perform firmware updates, or fails to upgrade the firmware.
To ensure a successful firmware update for your Breezo V2 fan, please follow the steps outlined in this video: Firmware Update Guide. Please…
Why does the fan need a charging cable for power supply? Isn't it wireless?
The Breezo Fan is designed to sit close to the fire source for optimal airflow, so we deliberately avoided including a built-in…
The dome temp of the grill and the temperature on the grate differ significantly. In that case, will the S1 temperature be inaccurate?
No. The ProTemp S1 does more than just read dome temp. We use platinum sensors for 10x accuracy over analog, a long…
Breezo: The target temperature has been reached, the Breezo has paused, but the temperature keeps rising.
Reduce the opening of the Breezo's damper and air outlet. This lets the temperature decrease naturally when the Breezo isn't blowing air.…
My Breezo is running but the cooking equipment will never reach the target temperature.
Fully open the Breezo's damper, and open the air outlet a bit wider to ensure unrestricted airflow.
My ProTemp S1 cannot turn off, the backlight does not disappear.
If you cannot turn off by holding down the power button, you can perform a reset operation: 1. Prepare a thin needle,…
My wireless probes can not connect to ProTemp S1/ My probes keep disconnecting with the ProTemp S1.
If you experience connection issues with your probes (can not connect the probes to ProTemp S1/ProTemp Plus Series, or the probe is…
My router is quite far from ProTemp S1 and the Wi-Fi connection is unstable. How can I fix it?
If your router is far from ProTemp S1, you can install a Wi-Fi extender (such as TP Link Omada EAP610 Outdoor) to…
S1: Why is there condensation or water mist inside my ProTemp S1 display?
Water mist or droplets inside the ProTemp S1 display may result from condensation during changes in temperature and humidity. The Main Unit…
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