FAQs
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You can get the most accurate temperature by sticking the thermometer into the center of the thickest part of the meat or casserole. Also, make sure it’s not touching any bone or gristle. For whole chickens and turkeys, the thickest part is where the thigh meets the rest of the body. For thin pieces of meat like hamburgers, stick the probe sideways into the meat.
- Wash the probe with warm water and detergent.
- Sanitize the probe appropriately (alcohol swabs can be used).
- Rinse the sanitizer away if necessary (refer to the instructions on the sanitizer).
- Allow the probe to air dry or thoroughly dry it with a disposable towel.
If your probe was exposed to temperatures above or below its temperature range (-58 to 572°F / -50 to 300°C), you will see an LLL or HHH error.
LLL means that the probe was exposed to temperatures below its range and HHH means that it was exposed to temperatures above its range.
If the probe is not fully inserted into the socket, LLL or HHH may also appear, please remove the probe, and then re-insert the probe fully.
Another reason may be that the probe or socket is damaged, if the problem still exists after re-inserting, please contact our customer service to get help.
First, make sure that you have turned your Quad XPro on. The ON/OFF switch is on the back of the unit. If that does not work, we suggest replacing the batteries, as a battery change typically fixes these types of symptoms. If the problem still exists, please contact our customer support for further help.
The Temperature Danger Zone is a temperature range in which bacteria and viruses grow at an accelerated rate based on ideal conditions. The TDZ (Temperature Danger Zone) is 41⁰-135⁰F with the temperature range between 70⁰-125⁰F being the most favorable for bacterial growth. It is important to get food through this temperature range within two hours and to get the food to the recommended cooking temperature for each food as outlined in the food safety guide to kill the bacteria that may have grown on the foods.
You have 4 steps to do, we have made an article that explains this, you can check it here.
There are meat thermometers specifically designed to be left in the meat as it cooks. Some are mechanical thermometers that have a dial and can be left in. Personally, if I am going to use a meat thermometer that can be left in the meat, I use ChefsTemp Quad XPro Alarm Thermometer. This thermometer is designed to leave the probe in the meat and has 4 probes with extra-long leads which attach to a temperature sensing head you are able to affix to the outside of the oven via magnets, or use the kickstand and set it on the counter. It has an alarm to notify you when the meat reaches the desired set temperature.
Chicken should be cooked to 160⁰F internal temperature for 15 seconds and then allowed to sit for at least 5 minutes so that carry over cooking will raise the temperature to 165⁰F and kill all the bacteria. There is a study which has shown that cooking poultry to 145⁰F for 8 minutes will also kill the bacteria, salmonella is the concern with poultry, and keep the poultry from drying out. If you are roasting, grilling, or frying chicken and monitor the temperature with a digital thermometer, you will see that once the food reaches 145⁰F, the internal temperature will raise rapidly to 165⁰F.
No, the FinalTouch IR Infrared thermometer is not designed for taking the temperature of the human body. Do not use it to take the temperature of your forehead. This thermometer can not read the internal body temperature of a person. Readings will be incorrect.
If you’re seeing this code on your Receiver, it means it is not receiving the signal from your Main Unit. Follow your device’s instructions for syncing the units.
Step 1: Hold ”VOL” on the Receiver to enter the signal receiving state. After one beep, all data of the Receiver will be reset and the radar icon will begin flashing.
Step 2: Press the ”Signal” button on the back of the Main Unit to send signals manually.
Note:
When the Receiver loses signal for 30 seconds, the alarm will automatically ring, the backlight will be flashing and the Receiver will be vibrating. Press any button on the Receiver to turn off the alarm.
If the Receiver fails to receive the signal for 8 minutes, the signal receiving function will be turned off automatically. Press and hold the ”VOL” button of the Receiver for 2 seconds to restart the signal receiving function.
