FAQs
If you have any questions about your preferred items that aren't covered here or your order, you can start a chat using the message icon in the lower‑left corner for faster assistance. You're also welcome to contact our Customer Support Team at [email protected].
The Base Unit of ProTemp S1 is fully waterproof. However, the Main Unit has an IP54 rating, which provides limited protection against dust and splashing water. Please avoid exposing the unit to water. For enhanced protection, we recommend installing the optional ProTemp S1 Waterproof Silicone Protective Cover (sold separately).
Although the probe is waterproof, it cannot be washed in a dishwasher, as this can cause damage to the internal sensors of the probe (as mentioned in the manual).
The Breezo Fan should replace your smoker’s vent system. Locate the vent on your smoker and, if it has an existing opening or hole, position the Breezo Fan to block it, sealing any gaps with high-temperature tape. You can also check the product description above for common models and recommended mounting methods.
The Breezo Fan is designed for precise temperature control in charcoal grills, smokers, and cookers, automating airflow to maintain your desired cooking temperature. It is not necessary for pellet or gas grills, as it is specifically tailored for charcoal-based systems. The Breezo Fan is highly versatile and compatible with most charcoal grills and smokers. Below is a list of common models and installation methods:
1. Models with Included Mounting Plates (No Additional Mounting Kit Required): For these models, the Breezo Fan can be installed directly using the two Kamado-style mounting plates included in the package. Simply replace the existing vent system by positioning the Breezo Fan over the vent and sealing any gaps with the provided high-temperature flue tape. Including:
Kamado Joe Classic II, Kamado Big Joe III
Primo XL 400 Grill, Primo Oval Large, Primo Smoker
Pit Barrel Cooker
Pit Boss Kamado, Pit Boss Ceramic Kamado
Cypress Ceramic Kamado Bayou Classic Grill
Big Green Egg
Vision Grills Series Classic
Broil King Keg 2000
2. Models with Direct Fit (No Adapters Needed): For these models, the Breezo Fan can be inserted directly into the existing vent opening, and any additional vent holes should be sealed with high-temperature flue tape (included). Including:
Weber Summit Kamado
Weber Smokey Mountain
Backwoods Chubby 3400
3. Smokers with Round Vent Holes: For these models, simply insert the Breezo Fan into one of the round vent holes and cover any remaining holes with the included high-temperature flue tape. Including:
Komodo Kamado
Char-Griller Offset Smoker
Broil King Keg 5000
Char-Griller Akorn Cooker
4. Other Solutions:
- For grills or smokers without a suitable vent opening, you can drill a 1.25-inch hole to attach the Breezo Fan directly, then seal any gaps with high-temperature flue tape.
- For large offset smokers, consider cutting a stainless steel plate to fit your smoker’s opening, then drill a 1.25-inch hole to attach the Breezo Fan.
- For Weber Kettle grills, a 1.25-inch hole must be drilled for installation. You can refer to our instructional video for guidance:Â https://www.youtube.com/watch?v=s_JR379c4-c&t.
5. Mounting Kit Requirements: In most cases, the included Kamado-style mounting plates and high-temperature flue tape are sufficient for installation. If your device is listed above under direct-fit or Kamado mounting plate-compatible models, no additional mounting kit is necessary. However, for specific setups, an optional Breezo Fan Mounting Kit may be required.
- 1.18″ Universal Mounting Kit: Fits factory-installed ports measuring 1.18″ (30 mm) dia.
- 3/4″ Threaded Breezo Fan Mounting Kit: Designed to screw into a 3/4″ ball valve
- 1.5″ Threaded Breezo Fan Mounting Kit: Designed to screw into a 1.5″ ball valve (Suitable for OCGF Smoker)
- 2″ Threaded Breezo Fan Mounting Kit: Designed to screw into a 2″ ball valve
If the listed answers haven’t addressed your concerns, please join our Facebook community group and post your questions there—we’re confident they’ll be addressed quickly!
Yes, you can monitor up to 3 ProTemp S1 units within one app. With just a simple swipe on the screen, you can easily switch between different devices.
Yes, this is one of our best features! You can use one main display unit to mount with different base units. If you have a large grill and want to mount the base units in different locations, this feature helps you save money.
1. Please follow these steps below to check first:
- Confirm that your Breezo and S1 are connected correctly. You can watch this video:Â How to Wirelessly Connect the Breezo Fan to ProTemp S1?
- Make sure you have used the original charging plug and cable (if using a power bank, please connect it with a C-to-C charging cable, and do not use fast charging or any charging plug exceeding 20W).
- Make sure your S1 displays temperature numbers properly.
- Check if your S1 and Breezo firmware versions have been updated to the latest version. The app is also the latest version. How to Update Firmware on ProTemp S1 & Breezo Fan | Step-by-Step Guide.
2. Turn off the fan switch on the App, then connect the Breezo to the charging cable to power it on, press the button on the Breezo to turn on the fan, and then press it twice to turn off the fan. If the Breezo can be controlled by pressing the button, this indicates that the Breezo can be powered on.
3. Turn on the fan switch on the App to check if the Breezo can be turned on.
Manually Pair: If the Breezo still cannot be controlled through the App, this indicates that the Breezo may not be connected to the S1, and you need to manually pair them:
- Connect the Breezo to the charging cable to power it on, and press and hold the button on the Breezo for 4 seconds until the Breezo rotates slightly. It indicates that the Breezo has been reset and paired with S1.
- Press the button on Breezo twice to stop the Breezo, and then use the fan switch on the App to control the Breezo.
If the above steps still cannot solve the problem, please let us know the details and take a video of connecting and opening Breezo, send it to our support e-mail: [email protected], and we will analyze and solve it for you.
To verify if your probe is charging correctly on the 4-in-1 Charger, please check the following:
- Charging Indicator: A blue light will appear at the corresponding charger slot when the probe is charging. The light will turn off once the probe is fully charged, indicating it’s ready for at least 30 hours of use.
- Probe Orientation: Ensure the probe is inserted correctly, with its tail making full contact with the metal plate in the charger’s slot.
If you are not sure if the probe has been fully charged or if it is unable to be charged, please go to My Connections >> My Paired Probes >> Tap your probe to check its battery.
If the issue persists, please try these steps:
- Download the LightBlue app and check if “Probe” appears in the device list. Each charged probe should display as a separate entry.
- Record a short video showing the probe charging and send it to [email protected]. We’ll review it promptly and resolve the issue.
If your Charger can power on (red light on), but all probes do not display when charging:
Place the probe in reverse on the Charger, with the probe tip touching the metal plate at the bottom of the charging slot and the probe touching the middle spring. Check if the Charger lights up blue and flashes. If the blue light is on, it indicates that the Charger is functioning properly and the problem lies with the probe itself. If there is no blue light, it indicates that the Charger has malfunctioned.
If the fan button does not respond, please confirm you are using the included power adapter and cable. For power banks, please use Type-C to Type-C cable, and avoid fast-charging adapters or those exceeding 20W.
If it still fails, please shoot a short video of the issue and reach our support team:Â [email protected]
Absolutely—it’s designed for grilling, smoking, roasting, baking, deep frying, and even sous vide. The probe is made from corrosion-resistant 316-grade stainless steel and is IP68 waterproof, while the stand is IP55 water-resistant. The probe withstands extreme heats up to 1000°F, making it tougher than many competitors for rainy BBQs or messy kitchens. Customers buy it to elevate their cooking game across methods, enjoying consistent perfection that turns ordinary meals into gourmet experiences, all while its rugged build ensures long-term value without frequent replacements.
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Yes, it works with iOS 11+ and Android 9.0+ devices via the free ChefsTemp app, supporting up to three probes per stand and three stands per app for monitoring up to nine items at once. It integrates with 2.4GHz Wi-Fi for cloud storage and unlimited range (not 5GHz), and pairs with the ChefsTemp Breezo V2 Fan for automated temperature control in charcoal grills. This versatility makes it a game-changer for home chefs, allowing simultaneous tracking of multiple dishes—like a steak and veggies on the grill—resulting in efficient, stress-free meals that save you time in the kitchen.





























































